Privacy Policy

Last updated: September 2026. Arta Bespoke Tailoring (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we look after it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Arta Bespoke Tailoring, 20 Crown Passage, St James's, London SW1Y 6PP. You can contact us at contact@artatailoring.co.uk or on 020 7839 5511.

What we collect

When you contact us, book an appointment, or use this website, we may collect:

• Your name and contact details (email address, phone number)
• Details you give us about the tailoring or alteration work you need
• Measurement records, kept only for the purpose of making or altering your garment
• Correspondence between you and us

Why we collect it

We use your information to:

• Respond to enquiries and arrange appointments
• Provide tailoring, alteration and repair services you have requested
• Keep accurate business and financial records
• Send you information about offers or services, but only if you have agreed to receive it

Our lawful basis for most of this processing is that it is necessary to perform a contract with you (making or altering your garment), or is in our legitimate interests in running the business. Where we send marketing communications, we rely on your consent, which you can withdraw at any time.

How long we keep it

We keep personal and measurement records for as long as reasonably needed to provide our services and meet our legal and accounting obligations, after which it is securely deleted or anonymised.

Sharing your information

We do not sell, rent or trade your personal data. We may share limited information with trusted service providers who help us run the business (for example, payment processing or IT services), and only where required by law.

Security

We take reasonable technical and organisational steps to keep your information secure and to prevent unauthorised access, loss or disclosure.

Cookies

This website may use a small number of cookies to help it function correctly and to understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

Your rights

Under UK data protection law, you have the right to:

• Ask what personal data we hold about you, and request a copy of it
• Ask us to correct inaccurate information
• Ask us to delete your information, where there is no legal reason for us to keep it
• Withdraw consent to marketing communications at any time
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about how we handle your data

To exercise any of these rights, contact us at contact@artatailoring.co.uk.

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices of other sites, and recommend you review their own privacy policies.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.